World Whisky Index
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Knowledge base
General
Your portfolio
7
How can I see an overview of my current portfolio?
How can I see all the bottles that I have in my portfolio?
How can I export an overview of my casks / bottles?
Where can I find the sent/collected bottles?
Am I obligated to sell my bottles?
See all 7 articles
Usage
3
Cookie Statement
Privacy Statement
I don't see all functionalities properly. How can that be?
Whisky
Whisky in cask
5
What happens to whisky in cask when it's bottled?
What is the difference between a bottle and whisky in cask?
Guarantees with whisky in cask
Where are the casks stored?
Who manages the casks?
Bottles
5
Do the photos of the bottles match the item being offered?
Is the whisky on the World Whisky Index authentic?
Type of bottles
What is the whisky I have at home worth?
What does the icon with the red cross (secured) mean?
Trading
Buy
13
Do I always have to meet the asking price?
How do I add a bottle to my watchlist?
How do I amend my sell order?
How do I buy a bottle?
How do I compile a portfolio?
See all 13 articles
Sell
12
Sell Whisky
How can I offer a bottle on the World Whisky Index?
Can I determine my offer strategy myself?
How can I sell the bottles I have at home via the World Whisky Index?
What is meant by price trend?
See all 12 articles
Balance
9
Verification of your identity and bank account
Payment Methods
Money checkout
Trade with leverage
How do I transfer credit back to my account?
See all 9 articles
Shipping
Costs
3
Storage / Insurance
Transaction Costs
Registration costs
Shipping and location
5
I am the owner of the whisky in my portfolio, but where is the whisky located?
Shipping
Can I collect my bottles at your office?
Does the World Whisky Index ship worldwide?
Personal Delivery
Profile
Your account
10
Scotch Whisky International - Where Investors Enjoy, Meet & Work
Where can I find my annual overview and other documents?
I don't remember my password. What should I do?
After entering a password, the system says it's unsafe. What should I do?
I don't remember the URL. Where can I find it?
See all 10 articles
Insurance
1
When I change my insurance, does is the start date?
Registration
2
How can I register ?
Are there any costs for registering at the World Whisky Index?
Know Your Customer
2
What is the purpose of the Know Your Client procedure?
What does Know Your Customer entail?