World Whisky Index
Enter your search term here...
New support ticket
Check ticket status
+31 (0) 252 727 149
How can I see an overview of my current portfolio?
How can I see all the bottles that I have in my portfolio?
How can I export an overview of my casks / bottles?
Where can I find the sent/collected bottles?
Am I obligated to sell my bottles?
See all 7 articles
I don't see all functionalities properly. How can that be?
Whisky in cask
What happens to whisky in cask when it's bottled?
What is the difference between a bottle and whisky in cask?
Guarantees with whisky in cask
Where are the casks stored?
Who manages the casks?
Do the photos of the bottles match the item being offered?
Is the whisky on the World Whisky Index authentic?
Type of bottles
What is the whisky I have at home worth?
What does the icon with the red cross (secured) mean?
Do I always have to meet the asking price?
How do I add a bottle to my watchlist?
How do I amend my sell order?
How do I buy a bottle?
How do I compile a portfolio?
See all 13 articles
How can I offer a bottle on the World Whisky Index?
Can I determine my offer strategy myself?
How can I sell the bottles I have at home via the World Whisky Index?
What is meant by price trend?
See all 12 articles
Verification of your identity and bank account
Trade with leverage
How do I transfer credit back to my account?
See all 9 articles
Storage / Insurance
Shipping and location
I am the owner of the whisky in my portfolio, but where is the whisky located?
Can I collect my bottles at your office?
Does the World Whisky Index ship worldwide?
Scotch Whisky International - Where Investors Enjoy, Meet & Work
Where can I find my annual overview and other documents?
I don't remember my password. What should I do?
After entering a password, the system says it's unsafe. What should I do?
I don't remember the URL. Where can I find it?
See all 10 articles
When I change my insurance, does is the start date?
How can I register ?
Are there any costs for registering at the World Whisky Index?
Know Your Customer
What is the purpose of the Know Your Client procedure?
What does Know Your Customer entail?